IF A LIFE IS ON THE LINE, SO ARE WE.

In an ideal world, crime and other public safety events would only occur between the hours of 8 a.m. and 5 p.m., Monday through Friday. In the real world, we know that there is no such thing as down time for public safety agencies. Access to mission-critical information any time of the day or night, weekend or holiday, is necessary and often life-saving. That is why TAC 10 provides 24/7/365  technical support. No matter what, TAC 10 is there.

Our Technical Team consists of highly qualified and trained individuals who maintain and support our solutions. All members of this team spend time on-site at client agencies, working through installations, supporting training and go-live events. This skilled group can troubleshoot and, in many instances, complete your request within minutes. If additional development is necessary, our Technical Team will work with our Development Group on your behalf to bring about the required modifications, install the update and review our modifications with your team to ensure your needs are met.